At Love Grenades our #1 Priority is Love. Which means we want you to absolutely love our product. If you have a problem just reach out to our Love Grenades team. Love Grenades gladly accepts returns we just ask that you follow the below guidelines:
All charity, sale items, earrings, and custom engraved items are final sale.
Returns for applicable products can be made within 2 weeks of order delivery. All Merchandise must be returned in its original packaging and its original condition.
To return an online purchase, please contact firstname.lastname@example.org for a return authorization. In the subject line, please include RETURN, your name, and the order number. You are responsible to ship and insure your return.
In the event of a manufacturing defect or if you received an item in error, please email us at email@example.com within 48 hours of receiving your purchase and someone will get back to you within 24 hours.
To return your product, you should mail your product to: Love Grenades, 2690 Via de la Valle Ste D230, Del Mar CA 92014-1970, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.